Outsourcing of library services in Nigerian University Libraries
the pros and cons
DOI:
https://doi.org/10.36311/1981-1640.2013.v7n2.03.p20Keywords:
Outsourcing, Library services, Efficiency, cost reductioAbstract
Abstract The economic recession witnessed globally between 2008 and 2009 affected almost every sectors of the economy. The library was not left out. In order to survive and to remain relevant in the system, following the reduction in the financial allocation of the libraries, libraries opted for a way out. This calls for the introduction of outsourcing in the library system. This study reviews some of the library services that are been outsourced in order to save cost and improve operational efficiency. It went further to investigate on the reasons why libraries outsourced their services thus allows the library to refocus upon its core businesses or services and re-engineering its business processes. The researchers went further to x-ray the shortfalls associated with outsourcing of library services.
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